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Office Administrator

Billing & Building Management
Making Notes

About Shannon Kett

Shannon brings to us over 5 years of psychotherapy billing and office management experience, and she even has her bachelor's degree in Psychology. In her previous position Shannon assisted management as a team to develop and implement policies and procedures to achieve financial goals while meeting patient and associate expectations, planned and executed projects such as operational efficiency, positive work culture initiatives, workforce optimization, productivity, and technology solutions in healthcare.

She also translated operational information between providers, staff, and management using a variety of techniques focused on improving outcomes.


Shannon offers billing support for our clients and their families while maintaining HIPAA compliance, sensitivity to insurance claims and challenges, and expert customer service. She also manages the care and keeping of our entire space and team.


She's literally our cheerleader!




To get started with the Center for Creative Arts Therapy, schedule an appointment or call 847-477-8244.


During the scheduling process, we will ask questions to match you with the therapist who will best meet your needs including service type, emotional symptoms and availability.

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